Before your requests go out
If you paid but have not connected your email — or changed your mind before any request was sent — write to privacy@leavethelist.com for a full refund, no questions asked.
After your requests go out
Once requests have been sent, the main part of the service has been delivered, so we do not refund for broker outcomes. If we failed to send your requests — for example, a technical fault on our side — we refund in full.
What a refund does
A refund closes your case: nothing more is sent, and we revoke our permission to send from your email account the same day. Refunds go back to your original payment method through Stripe, usually within 5–10 business days.